Skip to main content
How to Delete a Program

Steps to delete one or more Programs

Serena Edwards avatar
Written by Serena Edwards
Updated over a month ago

Make sure you want to delete the Program

Deleting a Program will do the following:

  • Removes it from the Enroll Form

  • Removes it from the Customer Portal

  • Removes it from the Instructor Portal

  • Classes within the Program will not be accessible on the Classes page

  • Cancels any future Class Reminders

  • Cancels any future Invoice and Payment events scheduled

If you still want to delete a Program, follow these steps:

Step 1 - Programs Page

Open the Programs tab in the My Company settings.

Step 2 - Remove Enrollments (if applicable)

No Enrollees can be in the Program (within the Classes) to delete a Program. If there are any enrollments in the Program, you will see a warning page that instructs you to re-enroll those enrollments (or delete them, if applicable) before you will be allowed to delete the Program.

To view the enrollments still in the Program, click on the enrollments link. In the example above, you would click on "14 enrollments" (as shown below).

See this support article for detailed steps on how to delete an Enrollment. If there are multiple Enrollees, see how to delete multiple Enrollees from a Class.

NOTE: If there are any UNASSIGNED Enrollees within that Class, you will have to reassign them to a new Class before you can delete the Program.

Step 3 - Delete the Program

After moving all Enrollees out of Classes, you can now delete the Program. Click on the three dots beside the Program you want to delete. Click the "Delete" button.

You will get the following warning showing what deleting a Program will do:

  • Removes the Program from the Enroll Form

  • Remove the Program from the Customer Portal and the Instructor Portal

  • Classes in the Program will no longer be accessible on the Classes page (they will be deleted)

  • Cancels any future Class reminders

  • Cancels any future Invoice and payment events

If you still want to delete the Program, click "Delete" again. Once you click the "Delete" button, the Program will be deleted. You will have to do this for each Program, as there is not currently a way to bulk delete Programs.

BE SURE YOU WANT TO DELETE THE PROGRAM!

There is no undo button! Any Classes that were in the Program will also be deleted. If you accidentally delete a Program and need it recovered, contact Enrollsy Support through the chat button. We can sometimes recover things, but we need to know as soon as possible.

Did this answer your question?