Make sure you want to delete the Program
Deleting a Program will do the following:
Removes it from the Enroll Form
Removes it from the Customer Portal
Removes it from the Instructor Portal
Classes within the Program will not be accessible on the Classes page
Cancels any future Class Reminders
Cancels any future Invoice and Payment events scheduled
If you still want to delete a Program, follow these steps:
Step 1 - Programs Page
Open the Programs tab in the My Company settings.
Step 2 - Remove Enrollments (if applicable)
No Enrollees can be in the Program (within the Classes) to delete a Program. If there are any enrollments in the Program, you will see a warning page that instructs you to re-enroll those enrollments (or delete them, if applicable) before you will be allowed to delete the Program.
To view the enrollments still in the Program, click on the enrollments link. In the example above, you would click on "14 enrollments" (as shown below).
See this support article for detailed steps on how to delete an Enrollment. If there are multiple Enrollees, see how to delete multiple Enrollees from a Class.
NOTE: If there are any UNASSIGNED Enrollees within that Class, you will have to reassign them to a new Class before you can delete the Program.
Step 3 - Delete the Program
After moving all Enrollees out of Classes, you can now delete the Program. Click on the three dots beside the Program you want to delete. Click the "Delete" button.
You will get the following warning showing what deleting a Program will do:
Removes the Program from the Enroll Form
Remove the Program from the Customer Portal and the Instructor Portal
Classes in the Program will no longer be accessible on the Classes page (they will be deleted)
Cancels any future Class reminders
Cancels any future Invoice and payment events
If you still want to delete the Program, click "Delete" again. Once you click the "Delete" button, the Program will be deleted. You will have to do this for each Program, as there is not currently a way to bulk delete Programs.
BE SURE YOU WANT TO DELETE THE PROGRAM!
There is no undo button! Any Classes that were in the Program will also be deleted. If you accidentally delete a Program and need it recovered, contact Enrollsy Support through the chat button. We can sometimes recover things, but we need to know as soon as possible.
Alternative: Archiving
An alternative to deleting a Program is to archive it. To archive a Program, click the three dots beside the Program you wish to archive and choose "Archive." To archive more than one Program, select the Programs you wish to archive and then the bulk Archive button. The Program will then be moved under Archived.
When you click on the archive button, a confirmation dialog will display. This dialog lists the effects of archiving a Program. If you still want to archive the program, click "archive."