Cancellation Process
We hate to see you leave.
By Max1 author7 articles
How do I cancel my subscription?Subscribers may cancel their subscription at any time during their externship. Below is an overview of how the process works and what to e...
I Cancelled My Subscription, But Why Was a Payment Made?It’s possible to see a payment processed after canceling your subscription due to how Extern’s billing system schedules and finalizes invo...
I cancelled my subscription, why does the student portal say it's active?When you cancel your subscription, your student portal may still appear active because your subscription remains valid until the end of yo...
How do I start my previously cancelled subscription?If you were once subscribed to the portal and would like to return, you will need to follow these steps:
Go to the student portal (app.ext...
Can I return to Extern after cancelling my subscription?Yes, you may cancel your subscription at any time for any reason.
If you plan on returning to the platform, all you have to do is log back...
What happens after I cancel my subscription?When you cancel your subscription, you will remain to have access to the student portal until the end of your pay period.
After that pay p...
How do I cancel my subscription?To cancel your subscription:
Go to Account Settings: Log in and navigate to the “Account Settings” page.
Select “Cancel Subscription”: Co...