Subscription
Payment information and policies.
By Max1 author14 articles
- Gift Subscription FAQDoes my gift expire?No Can I share my gift?No Can I get a refund on my gift?No (see 9e of T&C)Once I start my gift subscription, can I...
- Will my free trial last long enough to finish an externship?The 7-day free trial is for exploring Extern. Externships take about 8 weeks, so you'll need an active subscription to keep working after the trial.
- Does Extern provide financial aid or discount codes?At this time, Extern does not provide need‑based aid or scholarship programs. The platform keeps pricing straightforward and affordable in...
- How much is the monthly cost?Extern offers subscriptions on both month-to-month and bundle options.
- How does the Extern subscription work, including billing, trials, and access to externships?
- Is there a free trial period?Yes, Extern offers a 7-day free trial, so you can explore the platform and externship options before committing. The free trial period onl...
Cancellation Process
We hate to see you leave.
- How do I cancel my subscription?Subscribers may cancel their subscription at any time during their externship. Below is an overview of how the process works and what to e...
- What happens after I cancel my subscription?When you cancel your subscription, you will remain to have access to the student portal until the end of your pay period. After that pay p...
- I Cancelled My Subscription, But Why Was a Payment Made?It’s possible to see a payment processed after canceling your subscription due to how Extern’s billing system schedules and finalizes invo...
- I cancelled my subscription, why does the student portal say it's active?When you cancel your subscription, your student portal may still appear active because your subscription remains valid until the end of yo...
- How do I start my previously cancelled subscription?If you were once subscribed to the portal and would like to return, you will need to follow these steps: Go to the student portal (app.ext...
- Can I return to Extern after cancelling my subscription?Yes, you may cancel your subscription at any time for any reason. If you plan on returning to the platform, all you have to do is log back...
- What is Extern's refund policy for subscriptions and how does it affect cancellations?