Chip Explained - Getting Started

What is Chip?

Written by Donald Montgomery
Updated over a week ago

How does Chip's Algorithm work?

Written by Donald Montgomery
Updated over a week ago

What is Open Banking?

Written by Stephen
Updated over a week ago

Why have we taken a £0.73 payment?

2.0

Written by Stephen
Updated over a week ago

How much control do I have over Chip’s automatic saving?

You have full control of the automatic saving on Chip - details to cancel/adjust the save, pause saves or stop saves can be found below!

Written by Donald Montgomery
Updated over a week ago

How often will Chip make an autosave for me?

Written by Stephen
Updated over a week ago

Where does the money go?

Written by Emma
Updated over a week ago

I want to put my autosaves on hold - how can I do this?

Written by Emma
Updated over a week ago

How can I withdraw my money?

Written by Donald Montgomery
Updated over a week ago

Why does my withdrawal show as processing?

Written by Donald Montgomery
Updated over a week ago

Can I use Chip if I am overdrawn?

Written by Emma
Updated over a week ago

What is Pay Day Put Away?

Written by Emma
Updated over a week ago

More of Chip is now free to use.

We've changed our plans to make Chip simpler.

Written by Stephen
Updated over a week ago

How much does it cost to use Chip?

Written by Stephen
Updated over a week ago

What is ChipX?

A look at our premium membership plan and what you get.

Written by Stephen
Updated over a week ago

Does Chip charge a fee?

Written by Jacob
Updated over a week ago

Minimum Bank Balance

2.0

Written by Donald Montgomery
Updated over a week ago

What if my income isn’t regular?

Written by Emma
Updated over a week ago

How do I opt out of push notifications?

Written by Donald Montgomery
Updated over a week ago

How does Chip know how long it will take me to hit my goal?

Written by Donald Montgomery
Updated over a week ago

Can I switch off email save notifications?

Email notifications

Written by Emma
Updated over a week ago

Why do you need my account details again for withdrawals?

Withdrawals

Written by Emma
Updated over a week ago

Can I still access my old account if I get a new number/phone?

New phone number

Written by Emma
Updated over a week ago

Why does my connected card need to match my linked bank?

2.0

Written by Donald Montgomery
Updated over a week ago

Why have I been asked for additional information to verify my identity?

Written by Stephen
Updated over a week ago

Why do we ask for Photo ID and proof of your address?

Written by Emma
Updated over a week ago

Is it safe to share my personal details over live chat?

Written by Emma
Updated over a week ago

What do I do if I change my phone, but not my phone number?

Written by Emma
Updated over a week ago

Can I connect more than one bank account?

Written by Emma
Updated over a week ago

Can I change my linked bank account?

Written by Emma
Updated over a week ago

Is my data safe?

Written by Emma
Updated over a week ago

Can I withdraw at any time and how long does it take?

Written by Stephen
Updated over a week ago

Will Chip affect my credit rating? 📈

Written by Donald Montgomery
Updated over a week ago

Acceptable Behaviour Policy

How we treat each other at Chip

Written by Harry Fisher
Updated over a week ago