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Chip Explained - Getting Started
Chip Explained - Getting Started
+2
34 articles in this collection
Written by
Donald Montgomery,
Harry Fisher,
Emma
and 2 others
What is Chip?
Written by
Donald Montgomery
Updated over a week ago
How does Chip's Algorithm work?
Written by
Donald Montgomery
Updated over a week ago
What is Open Banking?
Written by
Stephen
Updated over a week ago
Why have we taken a £0.73 payment?
2.0
Written by
Stephen
Updated over a week ago
How much control do I have over Chip’s automatic saving?
You have full control of the automatic saving on Chip - details to cancel/adjust the save, pause saves or stop saves can be found below!
Written by
Donald Montgomery
Updated over a week ago
How often will Chip make an autosave for me?
Written by
Stephen
Updated over a week ago
Where does the money go?
Written by
Emma
Updated over a week ago
I want to put my autosaves on hold - how can I do this?
Written by
Emma
Updated over a week ago
How can I withdraw my money?
Written by
Donald Montgomery
Updated over a week ago
Why does my withdrawal show as processing?
Written by
Donald Montgomery
Updated over a week ago
Can I use Chip if I am overdrawn?
Written by
Emma
Updated over a week ago
What is Pay Day Put Away?
Written by
Emma
Updated over a week ago
More of Chip is now free to use.
We've changed our plans to make Chip simpler.
Written by
Stephen
Updated over a week ago
How much does it cost to use Chip?
Written by
Stephen
Updated over a week ago
What is ChipX?
A look at our premium membership plan and what you get.
Written by
Stephen
Updated over a week ago
Does Chip charge a fee?
Written by
Jacob
Updated over a week ago
Minimum Bank Balance
2.0
Written by
Donald Montgomery
Updated over a week ago
What if my income isn’t regular?
Written by
Emma
Updated over a week ago
How do I opt out of push notifications?
Written by
Donald Montgomery
Updated over a week ago
How does Chip know how long it will take me to hit my goal?
Written by
Donald Montgomery
Updated over a week ago
Can I switch off email save notifications?
Email notifications
Written by
Emma
Updated over a week ago
Why do you need my account details again for withdrawals?
Withdrawals
Written by
Emma
Updated over a week ago
Can I still access my old account if I get a new number/phone?
New phone number
Written by
Emma
Updated over a week ago
Why does my connected card need to match my linked bank?
2.0
Written by
Donald Montgomery
Updated over a week ago
Why have I been asked for additional information to verify my identity?
Written by
Stephen
Updated over a week ago
Why do we ask for Photo ID and proof of your address?
Written by
Emma
Updated over a week ago
Is it safe to share my personal details over live chat?
Written by
Emma
Updated over a week ago
What do I do if I change my phone, but not my phone number?
Written by
Emma
Updated over a week ago
Can I connect more than one bank account?
Written by
Emma
Updated over a week ago
Can I change my linked bank account?
Written by
Emma
Updated over a week ago
Is my data safe?
Written by
Emma
Updated over a week ago
Can I withdraw at any time and how long does it take?
Written by
Stephen
Updated over a week ago
Will Chip affect my credit rating? 📈
Written by
Donald Montgomery
Updated over a week ago
Acceptable Behaviour Policy
How we treat each other at Chip
Written by
Harry Fisher
Updated over a week ago