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Messaging Window

Control when your marketing WhatsApp messages can be sent

The Messaging Window lets you set sending hours for your automated WhatsApp messages.


Outside these hours, no automated marketing message is sent to customers, across all campaigns and flows

👉 If the feature is turned off, no time restriction applies.

Turn on the Messaging Window

Turn on Enable Messaging Window to apply sending rules by day and by time.

The time zone used is the one selected at the top of the page (e.g. Europe/Paris).

Save your settings

Once your hours are set, click Save Schedule to apply the rules.

Best practices

  • Choose hours in line with your opening hours

  • Avoid sending very early in the morning (before 7 am) or late in the evening (from 10 pm)

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