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Messaging window

Control when automated replies are sent in a specific flow

The Messaging Window at flow level lets you limit automated replies to specific days and time slots.

👉 Outside these hours, no message is sent

Turn on Enable Messaging Window to apply specific hours to this flow.
Select the time zone used for sending (e.g. Europe/Paris).

Set the hours for each day

For each day of the week:

  • turn the day on

  • set a start and end time

  • leave the day off if it should stay closed
    ⚠️ Global settings always take priority over flow settings.

If a Messaging Window is set in the global settings, it applies to every flow, even if different hours are set here.

👉 We recommend checking and turning off the global Messaging Window in Settings → Messaging Window before adjusting rules per flow. Follow the guide here

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