Message Status Values
Status | Type | Description |
SCHEDULED | Temporary | The message is scheduled. Delivery has not yet been initiated. |
ENROUTE | Temporary | The message is in enroute state, it might be in retry or dispatched to a mobile network for delivery to the mobile. |
DELIVERED | Final | The message has been delivered to the destination. |
READ | Final | The message has been read by the recipient (if the recipient has enabled this feature on their device). |
UNDELIVERABLE | Final | The message has encountered a delivery error and is deemed permanently undeliverable. The recipient number is in an unrecognized format or the destination is not managed. |
UNDELIVERED | Final | Reception error, the message has failed to be delivered within its validity period and/or retry period. |
Status Detail Values
The status.detail field list is described below:
Status | Description |
IN_PROGRESS | The message is being processed and will be forwarded to operator's network shortly. |
DELIVERED_TO_NETWORK | The message has been successfully sent to the operator's network and is currently being processed for delivery. |
INSUFFICIENT_CREDIT | Insufficient funds available, for a PRE_PAY Organisation. |
DAILY_LIMIT_EXCEEDED | The Channel daily limit has been exceeded, this limit is configurable with Channel API. |
ORGANISATION_MONTHLY_LIMIT_EXCEEDED | The Organisation monthly limit has been exceeded, create a ticket to ask limit adjustment. |
ROUTE_NOT_AVAILABLE | |
SPAM | Message tagged as spam, create a ticket to ask further information about restriction or provide an authorization to send specific sender ID (from). |
INVALID_PHONE_NUMBER | Not a phone number. |
BLACKLISTED | Message to a blacklisted recipient, who already has unsubscribe from marketing communications. |
PHONE_NOT_SUITABLE | Recipient’s phone not compatible with RCS messaging solution. |
NETWORK_NOT_SUITABLE | Recipient’s operator network not compatible with RCS messaging solution. |
MEDIA_INVALID | Media included invalid, unsupported, or corrupted. |
EXPIRED | The message did not receive a final delivery status within five days and has been automatically expired by the platform. |
CANCELLED | The message delivery has been cancelled following a user request. The message was not forwarded to the operator’s network and no further processing will take place. |
INTERNAL_ERROR | A system error occurred during processing. create a ticket to ask further assistance |