Logging in to Charity Admin
Go to charityadmin.givestar.io
Sign in with the email address and password for your givestar.io account
You’ll land on the Homepage dashboard
The first time you log in, you may see a notification banner at the top of the page with important platform updates. Once you’ve read it, you can dismiss it.
Don’t have a givestar.io account yet?
You’ll need a givestar.io account before you can be added as an admin for your charity.
Create an account at givestar.io. See How to create a givestar account for help.
Email support@givestar.io with your name, the email address you signed up with, and your charity’s name. Ask us to add you as an admin.
Once you’ve been added, log in at charityadmin.givestar.io using your givestar.io details.
What's on the homepage?
Your homepage gives you a quick snapshot of your donations. You’ll find:
Snapshot figures — your gross donations, Gift Aid to be claimed, number of donations and the number of fundraising pages they came from, for the selected period
Date range filter — choose the period every figure on the page covers
Top fundraising pages — the pages raising the most for your charity in that period
Recent donations — the latest donations made to your charity
Gross donations by month — a graph of your total donations for each month
How to change the date range
Select the date range filter at the top of the homepage
Choose your start and end dates
The snapshot figures, lists and graph will update to show only that period
Having trouble?
Can't access Charity Admin — you need to be added as an admin on your charity's givestar account. See How to change charity admin or transfer account ownership
Figures don't look right — check your date range first. If something still looks wrong, contact us at support@givestar.io with your charity name and the figure you're querying