This article is for charity admin users only. You'll need to have been added as an admin on your charity's givestar account to access Gift Aid.
How to view your Gift Aid claims
Log in to charityadmin.givestar.io
Select Gift Aid from the left-hand menu
You'll see a list of the Gift Aid claims givestar has made for your charity
What can I do in the Gift Aid area?
Check the status of each Gift Aid claim
See the donations included in each claim
Export claim data for your own records
Where do I find my Gift Aid payouts?
Once a claim has been paid, the Gift Aid payout appears as its own statement in Statements, separate from your donation payouts. See How to view monthly settlement reports in Charity Admin.
Related articles
Having trouble?
Gift Aid payment is late — see Gift Aid payment timelines — when to expect it and what to do if it's delayed
A claim looks wrong — contact us at support@givestar.io with your charity name and the claim you're querying