Routing
49 articles
- Routing - Moving StopsHow to move a stop from one day to the next
- Recover Deleted RouteIf you have deleted a route (intentionally or by mistake) follow these steps to recover the route.
- Route Time Stamp
- Rolling Over Unfinished RoutesMove incomplete stops from an unfinished route to a new day.
- Unassigned Bulk Move
- Bulk Temporary Route Move
- Routing on customer page
- Route Unassigned stops from MapRoute Manager - Map View, Route Unassigned
- Zoom on Map
- How to Bulk Move Stops Between RoutesThis article helps haulers looking to move multiple stops from one or more routes to another route for a specific date or all future dates of that day of the…
- Real Time Driver PathExplains how to view the real time driver path from Route Manager and shows how a single route view differs from a multi view route.
- Change Route Sequence (map)This option will allow you to re-sequence a route with a route and list view combined
- Permanently Change Recurring Day from route managerThis option will allow you to permanently change a service day from the route instead of the configured service on the customer detail page.
- Create new route
- Routing Unassigned Stops
- View stop completion timeFollow these steps to track when the driver marked the stop as completed or skipped.
- Delete a RouteFollow these quick steps for deleting an unused route
- Edit Route Information
- Bulk Change Container Location Pin*NOTE: Service location pins are also available on this view. Moving service pins in this view will be recorded when you save.
- Master SequenceThis tool gives you the flexibility and control needed to manage your route planning with confidence.. Compare upcoming service days to your master sequence, Identify missing stops, Visualize your route…
- Multiple Drivers on the Same RouteUpdated Driver Path Visibility. Separates and identifies each driver’s movement, giving your office real-time clarity and cleaner map visibility.
- Work Orders & Routing CalendarProvides an at-a-glance view of all work orders and assigned routes in one interactive calendar, making it easy to schedule, filter by date, and manage route-specific workloads.
- What is the Master Sequence feature?The Master Sequence feature in is a core tool that allows you to efficiently plan and manage recurring routes. It provides a foundational template for your weekly operations, streamlining the…
- Master Sequence How to Manage Unassigned Stops - List ViewHow to use the Unassigned Stops panel to add stops to your routes. Following these steps allows you to manage unscheduled or new stops for a single day or permanently…
- Master Sequence How to Manage Unassigned Stops - Map ViewThe map view allows you to assign stops visually, which helps in finding the most logical place for a new stop within an existing route. The process is similar to…
- Master Sequence - Filtering unassigned stops
- Master Sequence - How to Unassign stops in bulk from a RouteUnassign multiple stops from a route at once using the Master Sequence view. This feature allows you to quickly adjust a route's schedule for specific days or for all future…
- Master Sequence - How to Unassign a Stop from a RouteThis guide shows you how to remove a stop from a route's schedule from Master Sequence. You can unassign a stop for a single day or remove it from all…
- Route Manager IconsWhat do they mean?
- Route Manager FiltersExplains the filter options and how to use them to focus your Route Manager experience.
- How to Export and Import Driver Route Sequence in Route ManagerBy importing a driver's completed route history, you can optimize future routes to reflect real-world driving patterns, making them more efficient. You will need access to the Reporting and Routes…
- Work Order StatusesShows where a stop is in the service lifecycle and any account-level conditions affecting service.
- Understanding Master vs. Daily Route SequencesExplains the difference between Master and Daily Route Sequences and how to use them to customize your company’s system. Also provides a general overview of the temporary versus permanent route…
- What are the actions I can take with the Bulk button in Route Manager?Explains the available options from the Bulk button for adjusting routes and sequencing in Route Manager.
- Route Manager Cluster Map OverviewExplains the addition of the Cluster map view to Route Manager (joining the Board and Map views) and how to navigate it.
- How to Select and Deselect Multiple Stops on a MapExplains how to select and deselect multiple stops on the map at the same time.
- How to Bulk Unassign Stops From a RouteExplains how to bulk unassign stops from a route, directly from the Route Manager page.
- Master Sequence - Smart Neighbors vs. Fixed PositionSmart Neighbors keeps a stop positioned between the same neighboring customers rather than locking it to a specific sequence number.
- Master Sequence - Map-First LayoutGoogle Maps-powered routing experience
- Master Sequence - Customizable Stop CardsChoose which information appears on your stop cards, including recurrence, service address, container IDs, notes, and more.
- Master Sequence - Editing Your Master Route
- Master Sequence - Restore a Previous Version of a RouteMaster Activity allows you to restore a previous version of your Master Route.
- Master Sequence - Resync Daily Routes to Your Master RouteThe Resync feature allows you to select specific daily routes and update them to match your published Master Route sequence.
- Master Sequence Multiple DispatchersIf another user publishes changes while you're working in the same route, you'll receive a notification that a newer version is available.
- Master Sequence - Linking and Unlinking Daily RoutesDaily routes can either stay connected to the Master Route or operate independently.
- Board vs Advanced BoardThe Advanced Board was designed as a direct upgrade to the original Board view, introducing key enhancements to improve speed and usability.
- Route Management List View (Beta)Route management in a list view.
- What do I do if my route is out of order?This article is for haulers who need help fixing routes that are out of their intended order.
- How do I see how my drivers are doing with today’s routes?This article helps haulers looking to understand what the progress bar on “In Progress” routes shows when looking at the Route Manager.