Velvetiser Troubleshooting
Having difficulties with your ALL-NEW Velvetiser? These articles cover the most common issues.
11 articles
My hot chocolate or mocha latte is hot enough for me.
How do I clean the Velvetiser and its parts?
How do I return my Velvetiser?
There’s dark smudges/residue on the inside of my Velvetiser.
There’s dark smudges/residue on the whisk.
My Velvetiser won’t switch on/switches off after a few seconds.
The whisk is not spinning or is noisy when spinning.
What happens if I have lost/damaged a component?
My Velvetiser is displaying a yellow warning light.
There's a problem with my Velvetiser.
There’s wear on the handle of my Velvetiser.