The ALL-NEW Velveitser
Tips / FAQs / Troubleshooting articles for the ALL-NEW Velvetiser
21 articles
What is a Velvetiser®?
How is using the Velvetiser different to making instant hot chocolate or chocolate milk?
How does the Velvetiser work?
How do you make hot and cold drinking chocolate with the Velvetiser?
What kind of milk can I use?
How long does it take?
Can I grate any chocolate into the Velvetiser?
Where can I purchase more drinking chocolate and mocha lattes?
Can you make coffee in a Velvetiser?
Can I clean my Podcup and Podglass in the dishwasher?
My hot chocolate or mocha latte is hot enough for me.
How do I clean the Velvetiser and its parts?
How do I return my Velvetiser?
There’s dark smudges/residue on the inside of my Velvetiser.
There’s dark smudges/residue on the whisk.
My Velvetiser won’t switch on/switches off after a few seconds.
The whisk is not spinning or is noisy when spinning.
What happens if I have lost/damaged a component?
My Velvetiser is displaying a yellow warning light.
There's a problem with my Velvetiser.
There’s wear on the handle of my Velvetiser.