Frequently Asked Questions
Guide to help our users
17 articles
How do I install an eSIM? (iOS Devices)
How do I install an eSIM? (Android Devices)
How do I connect the eSIM to a mobile network? (iOS Devices)
How do I connect the eSIM to a mobile network? (Android Devices)
How do I check if my phone supports eSIM?
Can I re-install or transfer the eSIM to another device?
I never received the Hubby eSIM promo code from my travel agency/tour operator. What should I do next?
My eSIM is installed, but I cannot connect to a network. What should I do?
Can I make calls and send SMS with Hubby eSIM?
How long are Hubby eSIMs valid for?
Can I use my personal SIM and Hubby eSIM at the same time?
Can I buy more data for my eSIM?
Can I install the eSIM before my trip and activate it later?
It asks me for an SM-DP+ Address and Activation code (iOS Devices). Where can I find it?
Can I use Hubby eSIM for hotspot sharing?
How do I know if my phone is locked?
Help, I accidentally deleted my eSIM!