What are Infotainment’s refund and compensation policies for unshipped orders and shipping delays?
Infotainment values customer satisfaction and has established clear guidelines for offering refunds or compensation in cases such as unshipped orders or shipping delays. Below, we outline these policies for your convenience.
Discounts for Unshipped Orders
If your order hasn’t shipped yet, you may be eligible for a 15% discount. This discount is offered as part of a program where you can leave a review on one of Infotainment’s review platforms. Here are the steps to receive the discount:
Leave a review for Infotainment on a supported review platform.
The 15% discount will be applied as a partial refund once your order has shipped (This does not stack with other discounts, but if 15% is greater than the original discount, 15% will be honored).
For additional details or to confirm eligibility, please contact Infotainment’s Customer Support.
Compensation for Shipping Delays
Infotainment does not offer discounts on future orders to compensate for shipping delays. However, if such an issue arises, Infotainment may offer an alternative resolution by upgrading the shipping service of your current order to overnight delivery at no additional cost. This ensures you receive your order as quickly as possible. If you experience a shipping delay and would like to request this compensation, please reach out to Infotainment Customer Support.
Related Topics
By following these guidelines, customers can navigate Infotainment’s refund and compensation options with clarity and confidence.