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Quick start guide for authors (using legacy courses)

An overview of some of the tools and features that are available to authors.

Written by Lorcan Reilly
Updated over 2 months ago

This article is for authors who are editing legacy courses. If you are using tasks please see this version of this article. Quick start guide for authors. If you are not sure if you are using legacy or tasks take a look at How can I tell if my course is a legacy or tasks course?

Welcome to iQualify!

As an author in iQualify you can edit legacy courses but not create new ones. A new course needs to be created using tasks. If you do need a new legacy courses get in touch with our support team using the in-app chat or via email at support@iqualify.com.

Support
When logged into iQualify you can access tours and our knowledge base from the Help menu. Our tours will guide you step by step and show you around. See our our In-app tours available by role article to find out more.

You can also use the Help icon to chat with our AI support agent, Fin. Account owners may also email us.

Fin provides real-time answers and links to helpful resources, and will escalate to our human support team if needed.

Note: In-app chat with Fin isn't currently available on mobile.



Here's a summary of some key articles that will help you get started. Our knowledge base also has a whole section of articles dedicated to creating content.

Big picture
Overview of creating and publishing courses
Overview of how courses are run in iQualify
Overview of roles in iQualify  

We hope you find these resources helpful. There are plenty more in our knowledge base.  Either browse or search to find what you need.  

Got an idea for an article?  If you're currently with iQualify get in touch using our in-app chat or contact your account owner. If you're not with iQualify but would like to be 'get in touch'.

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