This article provides a brief overview of the features and functionalities available to user admins in iQualify.
The primary role of a user admin is to support account managers with various administrative tasks within the User & group management area of iQualify settings.
This includes managing user accounts, creating groups, and generating reports.
Accessing User & group management
To get started an account owner or another user admin will need to grant you the user admin role.
Once this has been granted you can login and then select your avatar and pick iQualify settings to be taken directly to the User & group management area of iQualify settings.
Note: The other areas of iQualify settings are managed by account owners only.
What you can do in User management
With User management you can manage and review the details and permissions of your organisation’s iQualify users.
This includes:
Updating user details, including name, ID and email address.
Managing user permissions.
Suspending or reactivating user accounts.
Learn more: Check out our User management article for a complete guide to these settings.
What you can do in Group management
With Group management you can create and manage user groups and view, customise and download reports.
This includes:
Creating groups by uploading a CSV file or applying filters.
Learn more: Check out our Group management article for more information about groups and reports.
Accessing help as a user admin
If you get stuck, we're here. You can always reach our helpful support team via in-app chat or via this contact us form.