User admins support account owners by carrying out a range of administrative tasks in the Users, groups, and reporting area of iQualify settings.
This includes managing user accounts, creating groups, generating reports, and managing course collaboration.
Note: Account owners and user admins grant user admin permissions in Users.
How to get to Users, groups, and reporting
Select your Avatar and choose iQualify settings
You'll be taken directly to the Users, groups, and reporting area.
Here you will find three tabs:
Users
Groups and reporting
Course collaboration
Note: Other areas of iQualify settings can only be managed by account owners. For them, the path is: Open iQualify settings > select Users, groups and reporting from the left menu.
What you can do in Users
With Users, you can manage and review the details and permissions of your organisation’s iQualify users.
This includes:
Updating user details, (name, ID, email address)
Managing user permissions
Suspending or reactivating accounts.
Learn more: See User management article for a complete guide.
What you can do in Groups and reporting
With Groups and reporting, you can create and manage user groups, and view, customise, and download reports.
This includes:
Creating groups by uploading a CSV file or applying filters
Learn more: See Groups and reporting for more detail.
What you can do in Course collaboration
With Course collaboration, you can manage author and reviewer access to your organisation's courses, helping keep course ownership up to date.
This includes:
Adding or removing course collaborators (authors and reviewers)
Learn more: See Managing course access and collaborators for details.
How to get help as a user admin
If you get stuck, we're here to help. Reach our support team any time through in-app chat or contact us at support@iqualify.com.