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Troubleshooting
Modern Image FormattingHow to manage HEIC image file formats when your browser does not support them.
How to customise spell check and autocorrectHow to customise spell check and autocorrect functions in your browser and operating system for learners
Why am I not receiving emails?A troubleshooting guide for all roles to help ensure you get emails.
Technology troubleshooting - frequently asked questionsAnswers to common questions: Logging in, using your browser and recording from your webcam for authors, facilitators, coaches and learners.