For: Owners, Managers
Employees open Chatter from a round chat button in the Jolly app. The button sits next to your organization's name on the org page in Earn and is labeled BETA.
Why is the Chatter button missing?
Check your organization. It must be on the Beta list, and an Owner must switch on Enable Chatter in Settings, then Chatter.
Check enrollment. The employee must be enrolled. People who are not enrolled never see the button.
Wait up to one hour. Someone who joined after Chatter was turned on may wait up to an hour. Please ask them to refresh the app. You do not need to turn Chatter off and on.
How does an employee mute Chatter?
To mute one organization, tap the gear on the Chatter screen. Choose 8 hours, 1 week or Always. To undo it, tap Unmute notifications.
To change every organization, open Settings in the app, then Chatter. Choose Always or Off. Mentions says Coming soon and cannot be chosen yet.
A mute only stops notifications. The employee can still open Chatter and read the channel.
Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.