For: Owners, Managers
Adoption shows how many of your people use Jolly. It is the share of eligible members who claimed points at least once. For example, 30 of 60 people is 50%. Getting points is not enough.
Steps
Open Adoption. Click Intelligence in the left sidebar, then the Adoption tab.
Read Adoption over time. It shows the last 3 months, adding up as it goes. You can compare up to 3 locations or groups.
Read Adoption by group. Each bar is the rate inside that group. A branch at 60% means 60% of that branch has claimed points.
Find who has not adopted. Filter the Adoption column on the Contacts page.
Good to know
If your company chose an adoption campaign, an eligible person meets three rules. They are enrolled, have a mobile number and a location, and have earned from that campaign once. They are not Jolly staff.
Without an adoption campaign, an eligible person is anyone enrolled who was sent points at least once.
People who never enrolled, and people who left, are never counted.
You can filter by location, group, branch, state or discipline. You see only groupings your company has data for.
Owners and Managers can see Intelligence. Other roles need an Owner to give access. It is marked Beta, so we are still improving it.
You cannot change the date range yet. Charts end on the last complete period.
If a number looks wrong, see Why does the data in my dashboard not match what I expect?
Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.