FAQs
Your frequently asked questions answered
By Rich1 author28 articles
- What happens after the challenge?
- I cannot see the Challenge Tab
- I don't have a Unique Company Code
- How are my physical activity points calculated?
- Can I join the challenge late?
- Can I change teams?
- Can I leave a team?
- How frequently does my Fitbit data sync with Kaido?
- How frequently does my Google Fit data sync with Kaido?
- Can I edit my Challenge Day once I have completed it?
- My question isn’t answered here, I still need help
- How do I change my registered challenge email?
- How do I reset my password?
- Can I update my personal information during the challenge?
- I have not received my password reset email
- Who are Kaido?
- Is Kaido free for me?
- What if I need support with my account?
- I want to change my communication preferences
- How do I delete my account?
- I don't want to appear on the Leaderboards
- Do you share my data with my employer?
- Is my data secure?
- What is the Health Hub?
- Do I have to take part in the challenge?
- Is Kaido Wellbeing just for Fit people?
- How will Kaido Wellbeing benefit me?
- What is Kaido?