This guide will help you orient and organize Kapoq to align with an account’s overarching strategy and operation.
To start:
How to Add New Accounts
How to Add New Users
Set up Goals and track Goals at the Account / Brand level via Analytics
Create Tags for SKUs in the Tag Wizard found in the Listing Module
Tags can be based on similarities (product type, style, quantity, color, etc.) and tags can be filtered and referenced in Analytics
Add Event Stakes and notate important events driving changes in performance
Enable daily email alerts / opportunities and a daily performance snapshot emails
Enable Automated Review Requests in the Customer Experience Module to automate review requests
Input COGS in Bulk in the Accounting Module Settings (Kapoq defaults COGS to 20%)
Establish Inventory Restock Settings
Update Advertising Module Settings
Once complete, Kapoq will present more relevant alerts and opportunities related to your operation to take action on, as well as, deliver a better platform experience.
In addition, the Analytics Module > DataHub provides a detailed breakdown of the APIs and data collection methodologies used across each Kapoq module, including data ingestion frequency and the status of backfill and ongoing load timelines.
If you need any support when getting set up or if you have any questions, please do not hesitate to reach out!