This guide will help you orient and organize Kapoq to align with an account’s overarching strategy and operation.
To start:
How to Add New Accounts and Add New Users
Set up Goals and track Goals at the Account / Brand level via Analytics
Input COGS in Bulk in the Accounting Module Settings (Kapoq defaults COGS to 20%)
Create Tags for SKUs in the Tag Wizard found in the Listing Module
Tags can be based on similarities (product type, style, quantity, color, etc.) and tags can be filtered and referenced in Analytics
Add Event Stakes and notate important events driving changes in performance
Establish Inventory Restock Settings
Update Advertising Module Settings
Enable daily email alerts / opportunities and a daily performance snapshot emails
Enable Automated Review Requests in the Customer Experience Module to automate review requests
Toggle on Content Protection in the Listings Module across SKUs you want to monitor content changes for.
Once complete, Kapoq will present more relevant alerts and opportunities related to your operation to take action on, as well as, deliver a better platform experience.
In addition, the following provides a breakdown of the APIs and data collection methodologies leveraged across each module within Kapoq, along with the frequency which we ingest the data:
If you need any support when getting set up or if you have any questions, please do not hesitate to reach out!