Pending Jobs are jobs that have been completed by the field team member on the mobile app user and are ready for admin completion review.
Through the View or Action buttons, you can do the following:
Edit Job Details & Notes
View Mandatory Workflow Form
Edit/add Products & Services
Complete Job
Reassign Job
Change Team Member
Email Job to Client
Unassign Job
Duplicate Job
For more information on email templates, please take a look at this article.