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Nannies: Support with your application or training
Guidance for nannies in the process of becoming a Koru Kids nanny
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How can I speed up my application?
What's the status of my application? Why can't I apply to families?
How do I get my share code?
I need to update my contact details. Where should I send them?
I want to put my application on pause. What do I need to do?
I don’t want to continue with my application. What should I do?
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What references do I need to provide?
What references do I need to provide if I haven’t had any professional childcare experience?
What counts as a formal reference? What other references can I put down?
Can a family member or partner provide a reference?
What references do I need to provide if I want to show my professional experience?
Do I need different references if I want to work with under 4s?
Will I get to see what my references say?
Will the references get sent to families that want to hire me?
When will you contact my references?
Can I change my referees?
What if my references don’t speak English?
What if my references live abroad?
Do I need to get permission from my reference before I submit the references form?
Is there a charge for training?
How do I sign up for training?
What will I learn in training?
How long do I have to complete online training?
How long does the online training take?
Can I save my online training and finish it later?
What should I do if I'm struggling to login to online training?
What if I forgot my password?
The page says "You are not enrolled in this course". What can I do?
What can I do if the videos aren't playing?
What should I do if I can't progress to the next section?
What is Thinkific?
Do I get paid for training?
Can I have a look at the training content again?
Will I get a certificate after I complete the training?
What if I’ve already completed a Paediatric First Aid training course outside Koru Kids?
What if I don't think I need to complete the training?