I HAVE A PROBLEM

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13 articles in this collection
Written by Noemie Clement, Mirana Dufour, and Jennifer Lee

I tried to reset my password but did not receive any instruction email: what can I do?

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Written by Mirana Dufour
Updated over a week ago

Loomly did not publish my post: what happened?

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Written by Mirana Dufour
Updated over a week ago

Loomly published my post at the wrong time: what happened?

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Written by Mirana Dufour
Updated over a week ago

Why are my images and videos not uploading?

Learn about common solutions when media is failing to upload.
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Written by Jennifer Lee
Updated over a week ago

Why am I not receiving notifications?

Make sure you are set up to receive Loomly notifications
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Written by Noemie Clement
Updated over a week ago

Failed Posts: Causes & Solutions

Understand why your post has failed and how you can fix it.
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Written by Mirana Dufour
Updated over a week ago

Troubleshooting and Best Practices for Failed Posts

My post did not publish and has a failed status. What happened, how do I fix this, or how do I prevent failed posts from occurring?
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Written by Jennifer Lee
Updated over a week ago

How do I revoke access from Facebook, Instagram, or LinkedIn?

Learn how to revoke Loomly's access from Facebook, Instagram, and LinkedIn
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Written by Jennifer Lee
Updated over a week ago

Why does Loomly keeps connecting to the same Instagram account?

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Written by Mirana Dufour
Updated over a week ago

The Facebook Page I want to connect to Loomly is not available: what can I do?

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Written by Mirana Dufour
Updated over a week ago

I'm no longer receiving mobile reminders for Instagram manual publishing

Here is a few solutions if your push notifications to manually publish Instagram are not appearing anymore.
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Written by Jennifer Lee
Updated over a week ago

I want to publish posts to a Facebook Page, but Loomly is connected to my Facebook Profile: what can I do?

Learn the solution when the Facebook Page you are trying to connect is missing from the dropdown
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Written by Mirana Dufour
Updated over a week ago

Why does Loomly keep connecting to the same Pinterest account?

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Written by Mirana Dufour
Updated over a week ago