SOMETHING IS NOT WORKING

I tried to reset my password but did not receive any instruction email - what can I do?

Written by Mirana
Updated over a week ago

Why are my images and videos not uploading?

Learn about common solutions when media is failing to upload.

Written by Jennifer Lee
Updated over a week ago

Why am I not receiving notifications?

Make sure you are set up to receive Loomly notifications

Written by Mirana
Updated over a week ago

I'm no longer receiving mobile reminders for manual publishing

Here are a few solutions if your push notifications to manually publish are not received.

Written by Jennifer Lee
Updated over a week ago

Loomly published my post at the wrong time - what happened?

Written by Mirana
Updated over a week ago

Loomly did not publish my post - what happened?

Written by Mirana
Updated over a week ago

Failed posts: causes & solutions

Understand why your post has failed and how you can fix it.

Written by Mirana
Updated over a week ago

Troubleshooting and best practices for failed posts

My post did not publish and has a failed status. What happened, how do I fix this, or how do I prevent failed posts from occurring?

Written by Jennifer Lee
Updated over a week ago

What Instagram account types do you support?

Learn about how to connect the different account types you can connect for Instagram and the limitations for each.

Written by Jennifer Lee
Updated over a week ago

How do I revoke access from Facebook, Instagram, or LinkedIn?

Learn how to revoke Loomly's access from Facebook, Instagram, and LinkedIn

Written by Jennifer Lee
Updated over a week ago

The Facebook page I want to connect to Loomly is not available - what can I do?

Written by Mirana
Updated over a week ago

I want to publish posts to a Facebook page, but Loomly is connected to my Facebook profile - what can I do?

Learn the solution when the Facebook Page you are trying to connect is missing from the dropdown

Written by Mirana
Updated over a week ago

Why is my description or note missing from my pin?

My Pinterest copy is missing

Written by Jennifer Lee
Updated over a week ago

Why can't I connect my Instagram account?

Written by Jennifer Lee
Updated over a week ago

Can I tag a location for Instagram posts?

Written by Jennifer Lee
Updated over a week ago

Why does Loomly keep connecting to the same Pinterest account?

Written by Mirana
Updated over a week ago