SOMETHING IS NOT WORKING

I tried to reset my password but did not receive any instruction email: what can I do?

Written by Mirana Dufour
Updated over a week ago

Why are my images and videos not uploading?

Learn about common solutions when media is failing to upload.

Written by Jennifer Lee
Updated over a week ago

Why am I not receiving notifications?

Make sure you are set up to receive Loomly notifications

Written by Noemie Clement
Updated over a week ago

I'm no longer receiving mobile reminders for Instagram manual publishing

Here is a few solutions if your push notifications to manually publish Instagram are not appearing anymore.

Written by Jennifer Lee
Updated over a week ago

Loomly published my post at the wrong time: what happened?

Written by Mirana Dufour
Updated over a week ago

Loomly did not publish my post: what happened?

Written by Mirana Dufour
Updated over a week ago

Failed Posts: Causes & Solutions

Understand why your post has failed and how you can fix it.

Written by Mirana Dufour
Updated over a week ago

Troubleshooting and Best Practices for Failed Posts

My post did not publish and has a failed status. What happened, how do I fix this, or how do I prevent failed posts from occurring?

Written by Jennifer Lee
Updated over a week ago

How do I revoke access from Facebook, Instagram, or LinkedIn?

Learn how to revoke Loomly's access from Facebook, Instagram, and LinkedIn

Written by Jennifer Lee
Updated over a week ago

Why is the wrong location tagged for Instagram?

How to tag a location when using a Zapier integration to directly publish single-image post

Written by Jennifer Lee
Updated today

The Facebook Page I want to connect to Loomly is not available: what can I do?

Written by Mirana Dufour
Updated over a week ago

I want to publish posts to a Facebook Page, but Loomly is connected to my Facebook Profile: what can I do?

Learn the solution when the Facebook Page you are trying to connect is missing from the dropdown

Written by Mirana Dufour
Updated over a week ago

Why can't I connect my Instagram Account?

Written by Jennifer Lee
Updated over a week ago

Why does Loomly keeps connecting to the same Instagram account?

Written by Mirana Dufour
Updated over a week ago

Why is my description or note missing from my Pin?

My Pinterest copy is missing

Written by Jennifer Lee
Updated over a week ago

Why does Loomly keep connecting to the same Pinterest account?

Written by Mirana Dufour
Updated over a week ago