Thank you for choosing easyPoints.
This article will explain the steps required before utilizing the app.
Please read this prior to app usage.
1. Did you choose your plan and install easyPoints?
Have you successfully installed the app from the Shopify app store?
Additionally, have you selected a suitable plan after installation?
To learn about installation and pricing details, please refer to the links below.
Selecting the right plan for your store depends on your active customer count, so please take your time and consider this decision carefully, before selecting a plan.
Your current plan can be viewed from the settings > plan page in the easyPoints app page.
2. Make sure you have selected either the widget or the custom integration.
Three ways of using easyPoints is by widget, app block or the custom integration and you will need to select which to use after installation. (This can be changed anytime but the change may require our setup.)
Have you made your selection? Have you completed the necessary settings?
Widget: Is the widget active on the store?
App block: Have you inserted the blocks where you want them?
Theme integration: Have you contacted our support team? Have you tested it?
3. Have you set the point settings to fit your desires?
Have you set the amount of points customers gain per purchase, the expiration date, or the fulfillment delay?
You are able to set point rules to align with your preferences.
To understand the basic features, refer to the link below.
4. Have you activated and optimized the settings for any features you would like to implement?
Certain free features are available based on your selected plan. Consider adjusting your plan or purchasing specific features to meet your expectations.
Some features require our assistance for setup.
For more information about the features, please refer below.
Features that do not require a setup (Available for usage after activation)
Features that may require a setup
-Tiers feature (When a custom integration is requested with it. Usually done at the time of integration)
Features that require our setup
Features that require a setup outside of our app
-Judge.me (Review reward feature)
-Klaviyo (Mail feature)
-Gojiberry (Questionnaire feature)
5. Have you tested out all of the features?
Have you tested the basic point system and its features? Please make sure to make a test account and place test orders to make sure easyPoints is operating smoothly. If there are any problems or if the system functions differently from your preferences, please contact us.
This checklist concludes here.
Should you have any queries or encounter any errors, please reach out to our customer support team:
Finally, once you have activated the point system and the point system display, the loyalty program is ready for use.
Remember, we will respond to any of your problems to support you, so don't hesitate to reach out at any time.