Mailboxes
Creating, naming, replacing, and troubleshooting mailboxes — including Failed/Pending statuses and how Google Workspace vs SMTP domains are allocated.
10 articles
- Why are some of my domains not eligible for Google Workspace?The "Some domains are Not Eligible for Google Workspace" modal is normal Google eligibility, not a bug.
- Why do my mailboxes show "Failed", or I created mailboxes and nothing happened?What the mailbox statuses mean, normal activation time, and what to do if creation shows Failed or no progress.
- Profile picture and sender display nameHow sender display name and profile picture work on your mailboxes, and what to do if your name or photo isn't showing.
- Who provides the mailboxes on the backend for SMTP?
- Change names of mailboxeshow to change names of mailboxes and edit them
- Can I delete and replace mailboxes or domains?Delete and replace mailboxes or domains
- My mailboxes show Failed, Pending, or "already exists"What to do when mailbox status is Failed/Pending or recreating deleted mailboxes errors
- Why are some of my domains on Google and others on SMTP? (domain allocation)How Google Workspace vs Maildoso SMTP domain allocation works on combo plans
- Deleting or replacing a mailbox: timing and changing the addressWhen mailbox deletions take effect, how scheduled cancellations free up slots, and how to change a mailbox address (alias), including the Google Workspace billing-period rule.
- I cancelled mailboxes — when are they removed and when does billing stop?What happens after you request a cancellation, when the mailboxes disappear, and how to create replacements.