When you set up Google Workspace mailboxes, you may see a message that "some domains are not eligible for Google Workspace." This is a normal eligibility check performed by Google — it is not a bug or a problem with your domain, and it is common for freshly registered domains.
Eligibility is decided by Google, not by Maildoso, so we can't force a domain to become eligible.
Your options:
Register anyway — use the domain with our SMTP infrastructure instead of Google Workspace.
Choose different domains for the Google Workspace mailboxes.
"Google" shows 0 available / I can't select Google mailboxes
If the Google option on the mailbox-creation screen is greyed out or shows 0 available, it's usually one of these — not a network/VPN problem:
Your plan has no Google Workspace allotment. If you bought an SMTP-only plan, there's no Google quota to draw from, so the Google option stays at 0. To use Google mailboxes you need a plan or add-on that includes them — contact support and we'll confirm your allotment or adjust the plan.
Brand-new purchase. Right after checkout the quota can take a few minutes to apply. Wait and refresh.
The domain isn't Google-eligible (see above) — pick an eligible domain or use it on SMTP.
If you're not sure which option fits your plan, contact support and we'll help you decide.