Two weeks before the end date of your subscription, you'll receive an email from SNCB with all relevant information. Afterwards, go to MySNCB or to an SNCB kiosk in a train station to do the renewal.

💡 If your departure or arrival station, the class you’re travelling in or the validity period of your subscription changed, you need to order a new subscription on Mbrella.

To renew your yearly subscription you don’t have to do anything, STIB subscriptions are automatically renewed.
💡 If your subscription was already active before the third payer agreement, it won’t be automatically renewed.
So if you have an existing subscription from before the use of Mbrella, you still need to order a new subscription after the end date of your current one.

Monthly subscriptions 14 days before the end of your subscription, you will see a button appear in Mbrella to renew your subscription.

Go to the Mobility Hub, click "STIB" and click "Renew subscription"

Brupas 10 (XL)

To reorder a Brupass 10 you can go on the STIB tile click on it and you will see a button reorder.

Go to the Mobility Hub, click "STIB" and click "Reorder".

Navigate to the TEC E-SHOP or go to a SELF kiosk to renew your subscription.

For De Lijn, you always have to order a new subscription on Mbrella