Through Mbrella, employees can order different types of public transport subscriptions themselves. This reduces your administrative workload, helps you save up to 26%, and provides you with a clear overview of all active subscriptions and their costs via the platform.
💡 This help article is intended for setting up a new third party agreement.. Already have a third party agreement? Follow the specific instructions for your transport company:
What is a third party agreement?
The third party payment system allows employees to order subscriptions while the invoice is sent directly and monthly to the employer. This means employees don't have to advance the costs and request reimbursement through Mbrella.
How to request a third party agreement?
Step 1: Submit the application
Choose your transport company and follow the specific instructions:
NMBS
Fill in this digital form
STIB-MIVB
Send an email to b2b@stib-mivb.brussels
Attach this pre-filled form
De Lijn
Fill in this digital form
TEC
Send an email to business@letec.be
Attach this completed form
Step 2: Contract processing
You will receive a contract for signing within a few days
Sign the contract electronically
The transport company will review your contract
After approximately 14 working days, your third party agreement will be activated
Step 3: Grant Mbrella access
Add Mbrella as a concierge for your transport company:
Inform our team:
Send a message via chat or to support@mbrella.eu
Mention that you have completed all steps
Our team will verify the received access
Step 4: Activation in Mbrella
Go to the Mobility hub ⚙️
Configure your offer:
Select the desired subscriptions
Add employees who are eligible for this mobility benefit