Enabling online ordering helps save time for both your employees and customers. It can free up your sales floor and reduce wait times for customers who already know what they'd like to purchase.
To enable this, go to your Admin Settings and click 'Pickup'. Set the 'Allow in-store pickup' drop down to 'Yes' and enter the address of the pickup location.
Be sure to have your notifications setup in Settings to know when online orders are coming in so that they can be packaged and waiting for your customers.
When a delivery or pickup order is created in Admin, the system will default to creating that order with a status of "new" and will draw from the inventory location selected for that order type in Settings --> Inventory.
Set draft as default for pickup orders
If you have a high rate of abandoned pickup orders, or you just want to sell your products on a "first come, first served" basis, you can enable "set to draft status on creation" in Settings --> Pickup.
Mark the order new after confirming with the customer or when they arrive to collect their order.
(https://admin.getmeadow.com/settings/pickup)
Fulfilling Pickup Orders
When your customer shows up to pickup an online order, you can check them out at any POS station. Some of our partners choose to have a dedicated 'express pickup line' to promote use of online ordering and help get these customers checked out as quickly as possible.
Tap 'ORDERS' in the top right corner of the POS screen
Select 'Pickup' at the top of the screen
Once you choose the order, tap the 'Checkout' button at the bottom and complete the purchase just as you would with a standard POS order
You can also pull up an online order on any POS station by scanning the QR code found on the bottom of the packing receipt using your bluetooth scanner!