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Troubleshooting

Troubleshooting

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13 articles

What should I do if the Nearo app won't download or install?
Why can't my student join my Nearo Room?
Why can't my guest control my shared screen?
Why is the Nearo icon missing from the Mac menu bar?
How do I enable screen recording permissions on my Mac?
Why can’t I connect or stay connected in Nearo?
What should I do if the Nearo setup check says something needs attention?
Why is my microphone or camera not working?
Why can’t I hear or see the other person?
Why can’t my guest see the screen I’m sharing?
Which ports and permissions does Nearo require?
What should I do if something goes wrong in a Nearo notebook?
How do I reset my Nearo password?

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