Checking in guests and collecting information during fundraising events can be a complicated process.

With Events, you have ways to collect guest information that's designed for use on phones and tablets, and should make this process run as smoothly as possible as your event begins.

When you are ready to begin checking in your guests, you’ll want to navigate to the “Guests” tab on your event, and click on the green “Open Check-In" button towards the top right corner.

This will refresh the page and load the guest check-in page. This page will list all guests who have purchased a guest ticket for your event, as well as the name of the ticket purchaser (because sometimes they are different!).

It’s also designed to work on phones and tablets, in addition to laptop and desktop computers, to make it as easy as possible for your team to check people in quickly and efficiently.

Once on the guest check-in page, you can search for the ticket purchaser’s name or email address to filter for a list of their guests. Once you’ve located the guest you’re trying to check in, click on the arrow to the right of their name.

You’ll then be prompted to review and confirm the guest’s information, including their name, email address, and phone number. This is a great opportunity for you to collect key information about guests that you might want during – or after – the event.

Once the information has been confirmed, click on “Save Guest Details.”

You should now see the guest details listed one more time for final review. If everything looks correct, you can click “Check-In” to finish the process.

Go back to the Feature Overview.

​