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Understanding the Check-In Tool
Updated over a week ago

Feature Overview: The Check-In Tool

Checking in guests and collecting information during fundraising events can be a complicated process. With our check-in tool, you have ways to collect guest information that's designed for use on phones and tablets, and should make this process run as smoothly as possible as your event begins.

The check-in tool, built directly into your Events page, allows you and your organization to seamlessly launch a check-in process that can be shared across multiple users simultaneously - letting you get your guests checked-in quicker and providing up-to-date attendance reporting as your event begins. You can easily see if a guest has already been checked in, update important details about your guests, and provide comprehensive reports on who actually attended your event to your stakeholders through this easy-to-use tool.

To enable this feature, be sure that you've created "guest" tickets prior to your event beginning; then, once the big day arrives, click on the "Guests" tab within your Event Dashboard and select the "Open Check-In" button to begin checking in your guests.

Below, we've provided several resources on how to enable this feature and check in your guests, as well as how to review and report on event attendance - or provide much-needed update to your guests' information.

Feature Availability

This feature is available for all users with access to the Fundraising Essentials package with "staff"- level admin access or higher within Fundraising Pages.

Additionally, the check-in tool can only be utilized with tickets created as "guest" tickets - which can be addressed during the ticket creation process.

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