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How do I make tickets available after a livestream has ended?
How do I make tickets available after a livestream has ended?
Updated over 2 weeks ago

If you're using a livestream within your Events page, you may have noticed that switching from "pre-event" to "live" or "post-event" status options changes the appearance of your page; namely, the option for individuals to purchase tickets or register for the event disappears.

If you'd like to make tickets available once the livestream has ended - such as a situation where the livestream precedes the actual in-person event - please follow the instructions below.

Step 1: Switch the Events page back to "pre-live" status

If you are running a livestream through your Events page, and you would like your tickets to remain available after the livestream has ended, you will need to switch your page back to the "pre-event" status in your "Livestream" tab.

Otherwise, your tickets will not be visible or accessible to your participants in any other status.

Also, please note that by default, a ticket will remain available on your Events page until the time that your event is scheduled to end. If you'd prefer a ticket be available to purchase for a more limited time, you also have the ability to set a ticket "end date" when creating tickets.

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