Details Not Recognized?
If you're seeing an error that your BIC FRMEGB22XXX isn't recognized when trying to use your IBAN, don’t worry — there’s a simple workaround!
✅ What to do
Please contact us at support@nsave.com (or via in-app chat). We’ll issue you a new IBAN with the BIC CLRBGB22XXX, which is fully recognized and works with almost all banks and platforms.
🧠 Why this happens
The BIC FRMEGB22XXX is linked to a newly issued IBAN. Some banks and payment providers haven’t updated their systems to accept it yet. Switching you to CLRBGB22XXX solves this.
⚠️ Important
If your account already has funds, we’ll need your explicit confirmation before switching, since balances can’t be moved automatically.
Once switched, your new IBAN + BIC will be active the same day and ready to use without issue.