The Dashboard is your main hub for overviewing your entire fanbase and because it's so important, we've updated it to give you the best insights into how your audience is growing.
Default View - Logging in you will see the time period you last set your dashboard to, even on refresh and logging in at a later date.
New Dashboard Example
Metrics Breakdown
Contactable fans - This is now one clear figure totalling the number of contactable fans on your database. This can be toggled to show all time or specific periods, which are then compared to the previous period of equal length, e.g. 7 days against the previous week. This number will fluctuate, and to highlight this, it will show either a green or red arrow for either positive or negative growth and the % difference against the previous period selected.
Fan Engagement - is the total Engagement Score of your fans; a simple way for you to see how active your fanbase is over a chosen time period. It's a number that tracks all the things a fan does to interact with you, like signing up, reading emails, going to events, buying merch, and more. You can segment and order your fans based on their their engagement score.
Earnings - using transactional data you have imported into the system, and any integrations with e-commerce platforms you have connected, this number will show you total fan income over the selected time period.
Pre-save fans - This is the total number of fans who have given permission for you to add music to their library on their DSP of choice. Once you have collected a pre-save for a fan, you do not need to ask again as the connection and permission remains in place. Your pre-save metrics will show growth/loss as a percentage of total fans.
Audiences
Here is where you'll see system-made and any pinned audiences as well as current vs previous period growth/variation. Navigate to Audiences on the left of your Openstage window to see All Audiences. For more information on Audiences, see here.
Lastly, we have now added a direct link to the Help Center on your dashboard, below the Admin tab. Here, you can access articles detailing the platform's features and best practices, and using the chat icon, ask any questions you may have.
Click here to see our Help Center.