Customers
Helpdesk for Ordentic customers
31 articles
- Are new suppliers added regularly?
- How do I know products are original, safe, and compliant?
- Are products directly comparable?
- How many suppliers offer the same product?
- Are both large wholesalers and niche suppliers available?
- Which suppliers are connected to Ordentic?
- Who provides product content?
- Can I order from multiple suppliers at the same time?
- How are disputes handled?
- Who handles returns or replacements?
- Who is responsible for damaged products?
- Who do I contact in case of issues?
- What if my package arrives damaged?
- What should I do if I receive the wrong product or quantity?
- How does returning items work?
- Do I need to contact the supplier myself?
- What is the support response time?
- What happens if a supplier fails to deliver?