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When will I get my edited media?
When will I get my edited media?

Understanding orders and delivery

Carissa Vowels avatar
Written by Carissa Vowels
Updated over 2 months ago

Each vendor's profile lists his turnaround time. The project should be completed within the time the editor lists.

You'll receive a notification within Pixlmob as well as an email once the vendor has delivered the final edits for an order. Before the vendor can get paid, it is important for you to complete the order by marking the final edits as approved.

If the vendor fails to deliver the media by the order's deadline, please dispute the project from your Pixlmob account. Our team will review the dispute within 1 business day and issue a refund to your Pixlmob balance, if appropriate.

Learn more about the vendor's average turnaround time here.

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