FAQ
Frequently asked questions and troubleshooting
How do I contact Planniac?
How to get past tours or other activities off the dashboard
Why is the incorrect number of guests showing on Planniac?
How to reset a password
Why can't I save a new tour or activity?
Why can't I apply a payment?
New plan doesn't show up on the dashboard
What if I don't want housekeepers to have their phones on while they are working?
Why have I not yet received a bill from Planniac?
How do I remove or minimize the chat/help window?
Where would I put complimentary things like reserving bicycles?
What does Placeholder mean?
What's the difference between Activities and Tasks?
My reports are not showing things on the right days
Why is a Planniac room charge not showing in the guest folio on Cloudbeds?