This article details how to install the Polar Pixel and how to configure tracking parameters for each of your ads to ensure you can view the most accurate attribution data in Polar Analytics. You can also use our CAPI to boost your ads performance.
How-to: Install the Polar Pixel
Step 1: Make sure that the Polar Pixel is enabled on your subscription (This is a paid add-on feature)
If "Polar Pixel" is not enabled, ask us on the in-app chat or reach out to your Customer Success Manager to enable it. If it’s enabled, proceed to Step 2.
Step 2. Add the same piece of code (pasted above) to your order status page within your store admin settings. To access that page:
Click on "Install"
Step 3. If you use any third-party checkout solutions other than Shopify (such as Recharge), you'll need to ensure that the Polar Pixel is also installed on those solutions. We have a few guides here on how to install the Polar Pixel on various 3rd party checkouts.
Please note that we do not currently have a way to install the Polar Pixel on:
Amazon Seller
Facebook / Instagram Checkout
TikTok Shop
Shopify Shop App
However, if orders from any of the above sales channels also are sent to Shopify, we can still ensure they're tracked.
Step 4. To ensure that the Polar Pixel is as comprehensive as possible, you must properly configure the tracking parameters of your ads. We've detailed the steps for how to set your tracking parameters in a set of tracking guides below.
Polar Tracking Parameters Guides
For each platform on which you have ads you need to configure, you can find a comprehensive walkthrough of how to configure the tracking of your ads below
If you'd like assistance with setting up the Polar Pixel or configuring tracking parameters, reach out to us via the in-app live chat and a member of our team will be happy to help!
NOTE: If your ads do not contain the following set of tracking parameters, we cannot guarantee comprehensive attribution results.