On Site Team is Planning, Recording, Editing, and publishing Journeys
PLANNING
LOGISTICS:
Choose which date you want to film these spaces (all on the same day).
Schedule cleaners to visit the night before or morning of your shoot.
Schedule maintenance for any repairs.
Light fixtures, paint touch-ups, grounds etc.
COMMUNICATION:
Send out communication to residents about which amenities spaces will be closed during this timeframe.
TEAM PREP:
Assign Team Roles:
On Camera: Ensure the team member being filmed will be able to connect with the prospective renter watching the video.
This team member should complete the Journeys Training and follow Realync's Best Practices for filming.
Behind the Camera: Ensure the team member who is most comfortable/good at filming with the stabilizer is scheduled to work. This team member should be a cheerleader for the person in front of the camera.
This team member should have the Realync app downloaded (and updated) onto their phone and make themselves familiar with the app before the day of recording.
This team member should complete Realync 101 and follow Realync Best Practices for filming.
PREP SCRIPTS:
View Example Scripts here
FILMING
DAY OF PREP & REMINDERS:
Complete a final walk-through of the spaces being filmed:
Turn all the lights on
Put up closure flyers
Lock up amenity spaces
Adjust decor, fitness equipment, etc.
Pre-open any internal doors
Spot-check cleaners work
INTRO & OUTRO:
Film the intro and the outro using a pre-made script
RECORD CLIPS:
Have the team member assigned to film with the stabilizer take videos of the amenities and models
Record all videos in the Realync app
Must be vertical
Use the stabilizer to record
Unmute microphone for agent-led videos
EDITING
EDIT ALL VIDEOS IN THE REALYNC APP:
Have a manager or team member who is familiar with the Realync App and video editing, cut, trim, label, etc., all of the videos
Add Audio Descriptions using the Realync Voiceover feature
very short voiceovers describing the amenity space
i.e., Resort-style pool with tanning chairs and lounge spaces
Sort through the Realync Music Library and find one that fits best with your property's vibe
Videos are muted as a default.
Audio descriptions and music should be the only sound
Closed Captions are automatically activated for each video. If you need to edit Closed Captions (spelling, etc) follow these instructions from Realync’s Help Center.
Publish the video so it appears in your Realync Library. If the Realync Approval Feature is activated your assigned Approver won’t be able to access the video during the Approval process if it is not Published to your Library.
(Publishing simply removes the video from your phone and adds it to the Realync library. Don’t worry - you can edit published videos!
APPROVAL REVIEW (if your account has the Approval Process activated. If not, proceed to building your Journey)
Once published to your Realync Library, submit your videos through Realync’s Approval Process as a Submitter. This will notify your assigned Approver that you've completed for their review and approval.
The assigned Approver will review and send any edits/changes needed via Realync’s Approval Process as an Approver.
BUILD THE JOURNEY
Once your videos are Approved by your assigned Approver, you’ll be ready to Build your Journey!
Send Embed Code to assigned Approver for website placement.
Want to see some of our Journeys Script Examples? Click here!
