Account and Subscription Management
Help with signing up and managing your account.
16 articles
Extending your programme when it endsDiscussing the monthly rolling extension plan, what it includes and how to sign up for one to continue accessing your programme and support.
How to change your payment informationLearn more about how to change the email address linked to your account and update your payment details.
Joining the Maintain ProgrammeFind out who the Maintain Programme is for, what it includes and how to sign up!
How to change the email address linked to your account
Is there a payment plan available?
Is there a deadline for me to purchase an extension?
When should I purchase an extension?
Changing the card details linked to your account
What happens when my programme expires?Find out what happens after your membership/subscription ends and what your options are!
How to restart after taking a break from the Retrain program
How do I move from the monthly rolling extension to the Maintain programme?
Can I change the time my lessons are released each day?
Can I change my membership?
What if Retrain doesn’t work for me?
What if Restore doesn’t work for me?
How to sign up to re:sleep