Account and Subscription Management
Help with signing up and managing your account.
23 articles
How to sign-up to re:sleepHow to register with re:sleep for your own personalised sleep retraining program!
How to cancel your trialA step-by-step guide on how to cancel your program if your subscription includes an initial trial period.
Extending your program when it endsDiscussing the monthly rolling extension plan, what it includes and how to sign up for one to continue accessing your program and support.
How to change your payment informationLearn more about how to change the email address linked to your account and update your payment details.
Joining the Maintain ProgramFind out who the Maintain Program is for, what it includes and how to sign up!
How to change the email address linked to your account
Is there a payment plan available?
Is there a deadline for me to purchase an extension?
Can I change my subscription?
When should I purchase an extension?
What does pending cancellation mean?
I have had my sleep problem for less than 3 months. Is this program right for me?
Changing the card details linked to your account
Can I restart my trial?
Are all subscriptions (3-, 6- and 12-months) personalised?
What’s the difference between program duration and access period?Are the program durations different for the 3-, 6-, and 12-month programs
3-, 6-, or 12-months? Picking the right sleep program for youAn article to help you select the right program for you
Requesting a refundFind out more about whether you may be eligible for a refund.
What happens when my program expires?Find out what happens after your membership/subscription ends and what your options are!
Is It Okay to Take a Break From the Program?Can I pause my program once it starts?
How to restart after taking a break from the program
How do I move from the monthly rolling extension to the Maintain program?
Can I change the time my lessons are released each day?