Missing a feature you need? Want to look back on the changes to ReturnLogic you may have missed? Great! Look no further. This article covers everything you need to know.

ReturnLogic now fully integrates with BigCommerce, an e-commerce provider. Just like our Shopify customers, BigCommerce customers now have access to powerful automations, extensive data analysis, and customizable tools to help manage returns and grow their businesses. Check it out now!

ReturnLogic now supports using Fixed and Full Deduction shipping on exchanges! All shipping types are compatible with all main return types (Refund, Credit, Exchange, Warranty), and those changes can be made on the Return Types page under Settings.

Learn more about how to configure your shipping options here.

A new and improved Analytics offering, based on retailer feedback and requests. You can now dig deeper into Operations and Finance data over time and use your returns data to make improved business decisions. Check out the user guide here.

In Q4 2023, Google and Yahoo announced they both are enforcing best practices for bulk senders to cut down on the amount of spam emails their users receive every day starting on February 1, 2024. A small handful of changes, most notably the ability to unsubscribe from emails with one click, were made to ensure ReturnLogic emails are meeting these new requirements. Learn more about these global changes and how it impacts our users with custom email domains here.

ReturnLogic has partnered with Happy Returns to offer customers the option to return items to Return Bars across the United States. For merchants, this allows for both a better experience for your customers as well as savings on shipping costs. Read more about setting up this integration here.

ReturnLogic launched our Shopify app, which includes a new, easier install process. Users can also log in with Shopify rather than via the ReturnLogic login page.

ReturnLogic has partnered with ShipBob for an integration, allowing in-transit RMAs to create an order within ShipBob. Learn how to setup the integration here.

In order to better offer support and minimize disruption during planned maintenance on the part of shipping providers, ReturnLogic has added links to the original shipping labels. This allows customers to find their shipping label if, for some reason, the image doesn't load in platform.

Address returns fraud by preventing specific customers from creating returns. ReturnLogic offers you the ability to prevent specific customers from creating a return through your Returns Portal via customer tags in Shopify. Learn more here.

ReturnLogic has added support for longer barcodes/SKUs, which previously could run off the page of the packing slip. Now when a barcode is too long for the standard code 39 format, the barcode will revert to a code 128 format, allowing the full barcode to be present on the packing slip.

Use order tags in Shopify to block certain orders from being returned via the customer portal, such as final sale or other orders. Learn more here.

Recapture costs and boost your bottom line by allowing shoppers to purchase ReturnGuard with their orders, which guarantees free return shipping if they need to make a return. Learn more here.