Member Experience
Member Experience
By Javier and 1 other2 authors13 articles
How do my members see MyTech chat and video messages from my team?
How can I see expired offers?
How can I deactivate a member’s account?
How can I see a Member’s MHR?
How do members connect a smart thermostat?
What hardware and sensor setup is included with the monthly Detect subscription?
What do members get from being on a SmartMaintenance Plan?
How is Data and Privacy handled for our members?
What questions do members commonly ask?
What emails do my customers get?
How do I upgrade a member from Connect to Detect?
What do my customers see in the app?
How do members Self-Onboard to the Connect plan?