Member Experience
Member Experience
By Chelsie and 1 other2 authors13 articles
- How do my members see MyTech chat and video messages from my team?
- How can I see expired offers?
- How can I deactivate a member’s account?
- How can I see a Member’s MHR?
- How do members connect a smart thermostat?
- What hardware and sensor setup is included with the monthly Detect subscription?
- What do members get from being on a SmartMaintenance Plan?
- How is Data and Privacy handled for our members?
- What questions do members commonly ask?
- What emails do my customers get?
- How do I upgrade a member from Connect to Detect?
- What do my customers see in the app?
- How do members Self-Onboard to the Connect plan?