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Trouble linking another TikTok account

If a second TikTok account won't link, check which account your phone is logged into and switch in TikTok first, then reset the authorization if it still won't link.

Written by Basel from Soco

Start with one check: TikTok itself has to be logged into the account you're trying to link.

Check which TikTok account you're logged into

Soco links the account TikTok is on, so start there:

  1. Open TikTok.

  2. Check the username on your profile.

  3. Switch to the account you want to link.

  4. Try linking again in Soco.

Reset the old authorization

Next, clear the existing authorization and approve fresh:

  1. Tap Continue with TikTok in Soco.

  2. Scroll down on the TikTok authorization page.

  3. Tap Remove all access.

  4. Try again and approve Soco on TikTok's screen.

  5. Check the account you wanted now shows as connected.

Each Soco feature needs only the TikTok access it uses, so if TikTok lets you leave some access off, only the features that use that data stop working. What Soco uses each kind of access for is in Do I need to accept all TikTok permissions for Soco to work?

Update TikTok, then reinstall Soco

If it still won't link, the last two remedies are the same ones as for a first account: update TikTok from the App Store, and if that changes nothing, delete and reinstall Soco and try once more. The full steps are in Trouble linking your TikTok account.

Still not linking?

Message us in the app chat with the username you're trying to link and a screenshot of where it stops, and we'll investigate.

Next steps

Related fixes and background:

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