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Why can't I see my registered event in my Solarplaza account?

Explanation of why a registered event may not appear in a user’s account and basic troubleshooting steps to resolve it.

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Written by Info Solarplaza

If you cannot see your registered event in your Solarplaza account, it is usually because you are logged in with a different email address than the one used for registration, or the ticket has not been correctly linked to your account yet. In some cases, delays in syncing or incomplete registration may also prevent the event from appearing in your dashboard.

Please ensure you are logged in with the correct email address, and contact our Solarplaza Support Team at support@solarplaza.com if the issue persists.

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