The Street consumer app gives clients a self-service experience throughout the valuation process. Here's what they see at each stage, from booking their appointment through to instructing you.

Before the visit, your client can view the details of the appointment, including the valuers name, and add the appointment to their calendar.

When you send the valuation report, your client will receive the email notification 'Valuation Send' (if this is enabled in your Notification Preferences). From their app they can view the report by heading to the 'Your Home' tab and clicking on the 'Valuation Report' section.

The valuation report will include all of the information you added when creating the report in Street, including your introduction message, URL's, videos as well as the recommended listing price and fees.

If your client is happy with the valuation and wants to instruct you, they can do so directly from the valuation report by clicking the 'Lets go Ahead' button at the bottom of the report.

Once confirmed, you'll be notified in Street via a branch notification and can begin the property onboarding workflow.

Your client will also see a summary of what to expect next as they begin their property onboarding journey with your agency, typically starting with the Property Information Questionnaire (if you have this feature enabled).

When sending the valuation report, you also have the option of booking a valuation consultation appointment - a follow-up call or meeting to walk the seller through the report and answer any questions. You can book this during the report sending process, or from the valuation screen afterwards.

Once booked, the seller sees the consultation appointment in their app, including the date, time, and your details. If plans change, they can tap Rearrange or Cancel directly from the app.

If you request a reschedule from your side, the seller will see a notification in their app showing the suggested new time, which they can accept or respond to.