Booking a Viewing in Street

To book a viewing, first you will need to go to the property you would like to book a viewing in for. Once you have found the property, you'll need to navigate to Create (top right of the page) > Viewing.

You will next be presented with the "Applicant Search", this is where you can search by existing applicants (people with lettings/sales applicant cards) or you can create one for someone who doesn't have one by clicking "Create Applicant".

Street has recently launched an updated user interface for booking a viewing however currently both the old and new UI's are available for use. The calendar view you will see initially is the new calendar UI for booking an appointment. If you'd prefer to use the old UI, click the 'switch back to the basic UI' banner at the top of the page.

After you have selected the applicant, you will be presented with the calendar to choose the date and time.

This calendar works the same as the main branch calendar, with a list of branches and users on the left hand side that can be toggled on/off to view availability.

The centre of the page displays each user's calendar across a given date and any existing appointments they have booked in, making it simple to see what date/time will work best.

Finally on the right hand side, you can see a breakdown of any upcoming viewings for that property as well as any viewing guidance (added via the property page > info > viewing guidance).

Once you've selected a date + time from the calendar screen, you can edit the specific start and end times of the viewing at the bottom of the page and choose to save it as a provisional viewing.

After you have selected the applicant, Street will offer "Quick Book" time slots as well as the more comprehensive Calendar view.
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The Quick Book time slots are generated based on existing appointments in your calendar, which agent is available and how suitable that appointment is for each agent based on their other appointments and travel time. See our Quick Book help article for more information on how the star and lightning bolt rating system works.

If you need to book an appointment outside of the property's viewing preferences, you can always use the "Calendar View". See our Booking via Calendar View' help article for more information on this.

Here you can choose a custom time, any agent in your network and toggle on / off useful info along with the ability to save the appointment as a "Provisional Viewing".
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