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The Round Payments feature is typically used for leagues that collect payments with Round Signups. Often, there is a fee to be paid to play a round of golf in a league. When using this feature, you can collect these fees from your players throughout the league season.
Players who respond to a round signup invitation in your league will be brought to a payment page to enter their credit card details. Once they make the payment for the round, they are placed on the roster for that round. The round payment is transferred to your Stripe Connect account. From there, you can withdraw the funds into a personal or company bank account. Click Here for instructions on setting up a Stripe account. (Note: Stripe charges a small fee per transaction. Please visit www.stripe.com to see their current pricing.)
Setting Up Round Payments
To set up Round Signups with Payments, follow these instructions:
Contact our support team to enable this feature.
Go to Rounds > Set Round Signup Invoice for the round where you'd like to open up payments (as shown below).
Select or enter the following:
Entry Fee: Entry fee for the round.
Payment Account: Select the Stripe account to which the payments should be transferred.
Select how you would like the Credit Card Fee Applied: Like all payment services, Stripe charges a transaction fee. Click Here for their current fees. For instance, the transaction fee for a $25 payment will be approximately $1.02. Do you want the player to pay the transaction fee, or do you want to absorb the fee? Select one of the following options depending on how you want to capture the fee: So you, the manager, will receive $23.98.
Add Credit Card Fee to invoice amount (gross up): The fee is added to the invoice amount, and the player pays the credit card fee. For example, if the player pays the transaction fee and entry fee, they will receive an invoice of $26.02 ($25 + $1.02).
Do not add credit card fee to invoice amount: The fee is taken from the entry fee, and the player will not see the fee amount. For example, the player will only pay $25, and the $1.02 will be deducted from the $25.
Payment Required at Time of Registration: Payment can be required or optional in order to register for the round (and be placed on the round roster).
Contact Person: Select which manager(s) should receive the payment confirmation emails when a player registers and pays.
More Options: This option will take you to the invoicing page for the round payments, where you can customize the round invitation email. You can also customize the fees for specific players by clicking on the "Amounts tab" (as shown below).
After setting the round payment options, click "Save & Open Registration" or "Save." If saving, registration can be opened later manually (Rounds > Open Paid Round Signups) or when scheduled from the Round Signup Center.
Player Round Signup Process
The player can register for a round on the portal or via email invitation.
If payment is required at signup, the player will be directed to the payment page after completing the round signup form. On they payment page, they will be asked for their billing details first (as shown below).
After entering their billing details, they can enter credit card information (as shown below).
The player will not be marked as confirmed to play until they have paid the fee (if required at time of registration). Once the player finishes the payment process, they will receive a confirmation email and be marked as attending on the round roster.
If you do not require payment when signing up, the player will see the following message after completing the signup form.
At this time, the player is marked as attending on the round roster. The player has the choice to pay the fee now or later. A reminder email will be sent to the player if the fee is not paid within 10 minutes. The player can pay the fee later through the reminder email or by visiting the portal.
Managing Round Signup Payments
With so many rounds and players, keeping track of all the payments can be tough. You can easily track payments in a couple of ways.
When you go to the round roster, you will see red and green dollar signs. Players with the green dollar sign have paid their round fee. Players in red have not yet paid their round fee.
To take a closer look at payments for a round, go to Rounds > Show Invoice. A summary of all the round payments in the league will be listed (as shown below).
When clicking on a round, Each player will have their status shown, the entry fee, the date they paid, and the invoice number (as shown below). Players that are confirmed to play, but have not yet paid will be marked in red for your convenience. Players can show as confirmed to play but not yet paid if you:
The player was added by a manager to the round.
The payment was not required at the time of signing up.
To take further action on a player, click the Actions button.
Here, you can edit the amount being charged, mark them as complementary if they should not be charged, and mark them as paid by check or other means.
You can also go to the Transaction History to filter and view round payment transactions.
Refunds and Transfers
After initial signup, there are sometimes cases where a player needs to cancel their registration. When a player requests a refund for a round, it will have to be processed manually by a manager. The manager that takes the request will want to take the following actions:
Mark the player as "Not Attending" in the round roster. For more details on managing a players round roster status, Click Here.
Manually refund the player's round signup payment (if necessary). For more details on refunding round signups, Click Here.
Additional Notes:
If a round waitlist is used, and a player is put on the waitlist, they will not be asked for payment unless they are moved from the waitlist to confirmed.
Guests are not allowed for rounds that require round payments.